Last updated: 26-09-2025
Welcome to thepte.com (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you use our platform and services (the “Service”). By using the Service, you consent to the practices described below.
1. Who We Are
- Website: thepte.com
- Jurisdiction: Dubai, UAE
- Contact: info@thepte.com
2. What Personal Data We Collect & Why
When you use our Service, we collect only the information necessary to deliver and improve the service. Specifically:
| Type of Data | Source / Method | Purpose |
|---|---|---|
| Audio recordings of your practice exams | During exam-practice sessions | To allow us to analyze pronunciation, assess performance, provide feedback, and improve our speech-analysis algorithms |
| Exam inputs / responses (text answers, multiple choice selections, scores, etc.) | When you submit answers or complete mock tests | To enable grading, feedback, analytics, and improvement of our assessments |
| Account / registration info (e.g. name, email, username) | When you sign up | For account creation, user identification, communication |
| Usage / analytics data (logs, timestamps, feature usage) | Automatically generated by the system | To monitor, optimize, and improve performance, detect issues, usage trends |
| Cookies & similar technologies | Through your browser | To maintain sessions, remember preferences, assist platform functionality |
We do not collect or store video recordings, biometric identifiers beyond audio, or sensitive personal data such as health or financial information.
3. Cookies & Tracking
- We use cookies and similar tracking technologies (e.g. local storage) for essential platform functionality, session management, performance, analytics, and to remember certain settings.
- You can control or disable cookies via browser settings; however, disabling cookies may reduce or impair usability of certain features.
- Our cookies do not track you across third-party websites for marketing purposes.
4. How We Use Your Data
We use your data for the following legitimate purposes:
- Service delivery & feedback — to present your practice exams, record your audio, process your inputs, and provide feedback.
- Improvement & optimization — to analyze patterns, train our models, refine speech/score algorithms, fix bugs, and enhance user experience.
- Account management & communication — to manage your account, send updates, respond to queries.
- Security & integrity — to detect abuse, fraud, unauthorized use, maintain platform security.
We do not use your audio recordings or exam inputs for marketing purposes, and we do not sell or license them to third parties for advertising.
5. Data Retention
- We retain your audio recordings, exam inputs, and analytics logs for as long as needed to support the Service and meet legal or operational requirements.
- You can request deletion of your account and associated data (subject to legal or regulatory retention obligations).
- If data is deleted, it may be retained in backup systems for a limited period for recovery or auditing, but will no longer be actively used.
6. Disclosure & Sharing of Data
We may share your data only in the following limited circumstances:
- With service providers or sub-processors who help us operate the Service (e.g. cloud hosting, data processing) under confidentiality agreements.
- To comply with legal obligations, court orders, or governmental requests.
- In the event of a merger, acquisition, or sale of assets, where your data may be transferred as part of the business.
- To protect rights, safety, or property of users, us, or others.
We will not share your audio recordings or exam inputs with third parties for marketing or advertising.
7. Security of Your Data
- We adopt technical, administrative, and physical measures to protect your data from unauthorized access, alteration, or disclosure.
- We use encryption, secure servers, access controls, and regular auditing.
- While we strive to protect your data, no system is totally immune — you acknowledge some residual risk.
8. Your Rights & Choices
Depending on your location and applicable laws, you may have these rights:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to correct or update inaccurate or incomplete data.
- Deletion / Erasure: You may request deletion of your data, subject to obligations we must retain certain information.
- Restriction / Object: You may ask us to restrict or object to certain processing (e.g. analytics).
- Withdraw consent: If you initially consented to certain processing, you may withdraw consent going forward (though this may limit functionality).
- Data portability: In some cases, you may request your data in a structured, machine-readable format.
To exercise these rights, contact us at [your email]. We will respond within a reasonable timeframe and in accordance with UAE laws.
9. Children’s Privacy
Our Service is not intended for children under 18. If we become aware that we have inadvertently collected data from someone under 18, we will promptly delete it.
10. International Transfers
Because we may use global cloud infrastructure or service providers outside the UAE, your data may be stored or processed in other jurisdictions. In such cases, we ensure that adequate protections or contractual safeguards are in place (e.g. standard contractual clauses, encryption).
11. Changes to This Policy
We may revise this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date. If changes are material, we may notify you via email or through the platform. Continued use of the Service after changes constitutes acceptance.
12. Contact Us
If you have questions, complaints, or wish to exercise your rights, please contact:
thepte.com
Email: info@thepte.com